if I can't find what I'm looking for?
If there is any product that you are looking for that does not appear
on this website, please feel free to contact
will I receive my order?
Orders placed before 3PM Pacific Time will be filled and shipped the
same day. Standard delivery with US Priority Mail takes between two
and seven days. Other shipping methods are available upon request.
Click here to view
approximate shipping times.
you ship internationally?
Yes, to select countries. However, some countries have customs regulations
that make it impossible for us to ship. For more information, please
contact us at 1-800-380-7470 or firstname.lastname@example.org.
much does shipping cost?
Standard US Mail starts at flat rate of $5.00 or 7% of total,
whichever is greater. Other shipping methods
include FedEx Ground for an additonal $3.00, and FedEx 2nd Day and Overnight
delivery for $8.00 and $15.00 respectively. International shipping
costs vary and are on a quotation basis only.
I use my FedEx account?
Yes. In the "comments" section of the order form reference
your Federal Express account number and we will bill your account for
I receive a refund if not satisfied?
At Bigbuys.com we will make every effort to assure complete customer
satisfaction. All of our products are guaranteed
and can be returned
for refund or credit.
have a question?
Feel free to contact us
and we'll do our best to answer your questions.